Professional Profile

Adam Tyler

Infrastructure Support Manager | Systems & Network Engineer | Microsoft, Cisco, and VMware Certified

Infrastructure leader focused on resilient systems, steady operations, and practical modernization across mission-critical environments. I combine hands-on engineering depth with calm operational leadership to keep essential services dependable as organizations grow and evolve.

My work spans networking, cloud, identity, virtualization, and multi-site infrastructure, with more than a decade supporting Life Flight Network's not-for-profit air EMS mission and leading initiatives that strengthen reliability, security, and scalability.

20 years Hands-on infrastructure experience across SMB and enterprise environments.

10+ years Supporting Life Flight Network's mission-critical air EMS operations.

Operational continuity Migrations, platform transitions, and service changes executed with minimal disruption.

Career Timeline

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Now Viewing 2006

Jun 7, 2006

Microsoft Certified Professional

Credential number: F3BBF6-F8429B
Jun 18, 2006

Microsoft Certified Systems Administrator: Windows Server 2003

Credential number: 7032F1-239FB1
Dec 5, 2006

Microsoft Certified Systems Engineer: Windows Server 2003

Credential number: FA471D-7C9BD1

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2007

Relocation to Portland and Begin Consulting

Special Agent, Best Buy for Business, Tualatin, OR
2007-2008

Launched early consulting work deploying Small Business Server environments.
2008

Joined Portland Managed Services Provider

Consultant, Resource One Inc, Hillsboro, OR
2008-2010

Transitioned into a high-volume MSP role supporting legal, healthcare, manufacturing, and retail clients across diverse infrastructure stacks.
2008

ADTRAN Technical Support Professional: Internetworking (ATSP)

Completed ADTRAN University ATSP Internetworking requirements while expanding telecom and network support capabilities during MSP consulting work.

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Nov 12, 2008

SonicWALL Certified Security Administrator (CSSA): Network Security Essentials

Earned CSSA recognition for Network Security Essentials, validating core SonicWALL firewall administration skills.

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Mar 22, 2010

Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration

Credential number: 994684-FP3553
Mar 22, 2010

Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

Credential number: CHAE0D-C15113
Mar 22, 2010

Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

Credential number: ECAE38-GF3661
Apr 5, 2010

Microsoft Certified Technology Specialist: Windows 7, Configuring

Credential number: 365469-Y45AAD
May 27, 2010

Microsoft Certified IT Professional: Enterprise Administrator on Windows Server 2008

Credential number: 9CD4CE-1MD4D1

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May 27, 2010

Microsoft Certified IT Professional (MCITP)

Earned Microsoft Certified IT Professional status, marking broad platform competency across Microsoft server and infrastructure technologies.

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Jul 15, 2010

Microsoft Certified Technology Specialist: System Center Virtual Machine Manager 2008, Configuration

Credential number: CEC2FD-A22C3F
Nov 9, 2010

Microsoft Certified Technology Specialist: Windows Server Virtualization, Configuration

Credential number: 4EEK56-A78025
Dec 7, 2010

Microsoft Certified Technology Specialist: Windows Server 2008 R2, Desktop Virtualization

Credential number: 42DAC5-C63CE9

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Dec 7, 2010

Microsoft Certified IT Professional: Virtualization Administrator on Windows Server 2008 R2

Credential number: C933DF-613561

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Apr 26, 2011

Microsoft Certified IT Professional: Server Administrator on Windows Server 2008

Credential number: AF6DC3-6127EF

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Oct 5, 2011

SonicWALL Certified Security Administrator: Network Security Essentials v5.6

Completed the SonicWALL Network Security Essentials v5.6 certification track to reinforce practical firewall administration and security operations experience.

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Apr 16, 2012

Microsoft Certified Solutions Associate: Windows Server 2008

Credential number: 86QFCA-CC5391

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Apr 26, 2012

Microsoft Certified Technology Specialist: Microsoft Exchange Server 2010, Configuration

Credential number: 483ABA-4C34ME

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Sep 26, 2012

Microsoft Certified IT Professional: Enterprise Messaging Administrator on Exchange 2010

Credential number: DBBP42-96053B

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2010

Promoted to Senior Consultant

Senior Consultant, Resource One Inc, Hillsboro, OR
2010-2014

Led advanced projects including Exchange migrations, Hyper-V/VMware designs, XenApp delivery, multi-site Active Directory, and high-availability UTM solutions.
Sep 2013

Citrix Certification Milestone

Completed the Citrix 1Y0-A20 exam track and added formal Citrix credentials to my infrastructure and virtualization skillset.

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Apr 2014

Joined Not-for-Profit Air EMS Agency

Systems Engineer, Life Flight Network, Aurora, OR
2014-2022

Moved from consulting into an internal systems engineering role, focusing on platform reliability, operations maturity, and long-term infrastructure planning.
Jun 20, 2014

MCSA: Windows Server 2012

Credential number: FH1425-F9B0DA

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2015

VMware vSphere 6 Foundation Certification

Completed the VMware vSphere 6 Foundation track to strengthen virtualization and platform administration capabilities.

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Oct 2016

Cisco CCENT Exam Results (Original CCNA Path)

Completed the original ICND1/CCENT exam milestone as the first step on the path to achieving CCNA for the first time.

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2016

Acquisition Experience: Scaling Through Growth

Systems Engineer, Life Flight Network, Aurora, OR

Enabled rapid growth from ~300 employees (2014) to nearly 700 (2016) and the rollout of five new locations, while sustaining high availability across core systems and support operations.
Oct 2016

Datacenter Storage and Connectivity Overhaul

Systems Engineer, Life Flight Network, Aurora, OR

Managed a datacenter modernization initiative, upgrading network connectivity from 1Gb to 10Gb via Cisco Nexus and transitioning from a NetApp HDD-based array to a Pure Storage all-flash platform with zero downtime.
Jun 2017

Cisco CCNA Exam Results (First-Time Achievement)

Completed the original ICND2/CCNA exam milestone that finalized first-time Cisco Certified Network Associate achievement.

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Oct 2017

Enterprise Routing Modernization

Systems Engineer, Life Flight Network, Aurora, OR

Following initial CCNA achievement, led the transition of my employer's production network from a fully static-routed architecture to dynamic routing with OSPF. Delivered improved routing flexibility, higher resiliency, and stronger path redundancy across the environment.
2017

VMware VCP6.5 Exam Results

Advanced VMware certification progress with VCP 6.5 exam completion to support deeper enterprise virtualization architecture and operations.

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Feb 15, 2019

MCSA: Windows Server 2016

Credential number: AA728F-3VB457

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Nov 2019

Cisco Certified Network Associate (CCNA Renewal)

Renewed CCNA certification, validating continued capabilities in network fundamentals, switching, routing, and operational troubleshooting.

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Mar 2020

Pandemic Remote Workforce Enablement

Systems Engineer, Life Flight Network, Aurora, OR

Supported business operations as the workforce transitioned to remote work at the outset of the global pandemic. Seamlessly scaled remote access infrastructure to provide access to file shares, critical business applications, telephony services, and more.
Mar 2022

Enterprise RDS Deployment

IS Supervisor, Life Flight Network, Aurora, OR

Redesigned client application delivery across the organization by implementing an enterprise-grade Remote Desktop Services (RDS) platform. Delivered a load-balanced architecture with high-availability connection brokers backed by Azure SQL, and scaled session host capacity using FSLogix for user profile containers.
Jan 2022

Promoted to Infrastructure Support Supervisor

IS Supervisor, Life Flight Network, Aurora, OR
2022-2023

Expanded scope from implementation into leadership, team enablement, roadmap alignment, and operational consistency across infrastructure services.
Mar 2022

People Management Experience (2 Direct Reports)

IS Supervisor, Life Flight Network, Aurora, OR

Initiated formal people-management responsibilities with two direct reports, including delegation, performance oversight, time entry approvals, and coaching.
Apr 2023

Cisco Certified Network Associate (CCNA Renewal)

Renewed CCNA certification to maintain validated expertise across networking fundamentals, switching, routing, and troubleshooting.

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Apr 2023

Evaluate and Deploy Bigleaf SD-WAN Solution

IS Manager, Life Flight Network, Aurora, OR

Leverage the Bigleaf SD-WAN solution to simplify WAN IP space and enterprise VPN tunnel configuration. This also brought along end-to-end MPLS like QoS benefits and optimized paths to cloud services.
Jan 2023

Promoted to Infrastructure Support Manager

IS Manager, Life Flight Network, Aurora, OR
2023-Present

Expanded scope from implementation into leadership, team enablement, roadmap alignment, and operational consistency across infrastructure services.
Jun 2023

People Management Experience (4 Direct Reports)

IS Manager, Life Flight Network, Aurora, OR

Progressively increased leadership scope to four direct reports, overseeing an IS team of two System Administrators, one Systems Engineer, and one Network Engineer.
Feb 2024

Communications Center Move

IS Manager, Life Flight Network, Aurora, OR

Directed the facility migration of our Air EMS agency Communications Center to address capacity limitations. Owned end-to-end architecture (telecom, network, and servers), hardware acquisition, and project execution, delivering a zero-downtime cutover.
Apr 2024

Azure Virtual Datacenter Deployment

IS Manager, Life Flight Network, Aurora, OR

Established an Azure cloud datacenter footprint across the West US and South Central US regions. Deployed FortiGate perimeter firewall appliances and implemented OSPF/BGP route redistribution with IPsec tunnel interfaces to seamlessly integrate with existing on-premises resources.
May 2024

Perimeter Security Design and Migration

IS Manager, Life Flight Network, Aurora, OR

Led evaluation and standardization of the FortiGate perimeter firewall platform. Established centralized management via FortiManager and developed an automated deployment and operations strategy. Procured the initial 30% of replacement devices and directed coordinated rollout activities.
Jun 2024

BC:DR Migrate from Zerto to Azure Site Recovery

IS Manager, Life Flight Network, Aurora, OR

With costs rising after the VMware acquisition, I led the effort to migrate from 11:11 and Zerto as a business continuity and disaster recovery platform. Azure Site Recovery was selected, critical workloads replicated, and failover readiness finalized, reducing costs and lowering overall Recovery Time Objective (RTO).
Sep 2024

Onboard Replacement RMM Platform

IS Manager, Life Flight Network, Aurora, OR

Evaluated, procured, and deployed a replacement Remote Monitoring and Management (RMM) platform for endpoint devices. Selected a cloud-based solution to advance the organization's Zero Trust initiative and eliminate helpdesk reliance on legacy enterprise network routing.
Nov 30, 2024

Microsoft Applied Skills: Administer Active Directory Domain Services

Earned from Microsoft as a validated applied-skills accomplishment focused on administering Active Directory Domain Services in enterprise environments.

Credential number: 42B17213F35CB24A
Dec 2024

People Management Experience (5 Direct Reports)

IS Manager, Life Flight Network, Aurora, OR

Progressively increased leadership scope to five direct reports by adding an additional Network Engineer. Oversaw an IS team of two System Administrators, one Systems Engineer, and two Network Engineers.
May 2025

Entra ID and Intune Initiative

IS Manager, Life Flight Network, Aurora, OR

Led the initiative to discontinue workstation on-prem Active Directory join and replace it with Entra ID join & Intune management, removing another barrier to Zero Trust as converted workstations no longer require direct connectivity to traditional domain controllers and enterprise internal network routing.
Jul 2025

SharePoint Online & OneDrive Initiative

IS Manager, Life Flight Network, Aurora, OR

Led the initiative to modernize company department share and profile folder storage from on-premises solutions to SharePoint Online and OneDrive.
Aug 2025

Retire Last On-Premises Exchange Server

IS Manager, Life Flight Network, Aurora, OR

Led the initiative to remove Microsoft Exchange from the on-premises datacenter, completing migration to Exchange Online. Built integration with hosted Exchange Web Services (EWS) and Microsoft Graph to seamlessly migrate mail services with legacy line of business applications.
Nov 2025

Cisco Certified Network Associate (CCNA Renewal)

Renewed Cisco Certified Network Associate credential, reinforcing core networking, routing, switching, and operational troubleshooting expertise.

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Nov 2025

Arctic Wolf Deployment

IS Manager, Life Flight Network, Aurora, OR

Primary technical resource deploying Arctic Wolf MDR solution to enterprise infrastructure. Hardware appliances, syslog config, SPAN ports, and agents deployed on all servers/endpoints. Tune alarms and partner with Arctic Wolf team to organize escalation.
Dec 2025

People Management Experience (7 Direct Reports)

IS Manager, Life Flight Network, Aurora, OR

Progressively increased leadership scope to seven direct reports by adding a DevOps Network Engineer and a Field Network Implementation Specialist. Oversaw an IS team of two System Administrators, one Systems Engineer, two Network Engineers, one DevOps Network Engineer, and one Field Network Implementation Specialist.
Feb 2026

AAS, Computer & Network Administration

Institution: Clackamas Community College

Status: In Progress

Progress: 28/93 credits (as of Feb 2026)