Jun 7, 2006
Microsoft Certified Professional
Credential number: F3BBF6-F8429B
Professional Profile
Adam Tyler
Infrastructure Support Manager | Systems & Network Engineer | Microsoft, Cisco, and VMware Certified
I am a systems and infrastructure leader with 20+ years of hands-on experience spanning SMB consulting, enterprise growth, virtualization, messaging, and multi-site operations. I developed an early interest in technology by building computers alongside my father and learning foundational troubleshooting through DOS-era PC gaming. At the time, achieving optimal performance often required exiting Windows and booting directly into DOS, where configuring reliable sound could be a challenge. Experiences like manually setting DMA and IRQ channels and installing applications from the command line helped shape the structured, detail-oriented approach I bring to engineering and operations today.
I earned the industry-standard (at the time) Microsoft Certified Systems Engineer (MCSE) certification in 2006 to begin my professional career in IT. I went directly into consulting and spent many long hours getting up to speed. Focused on closing the gap between book knowledge and real-world experience as quickly as possible.
Throughout my career, I have seen the industry evolve from early internet connectivity (dial-up/ISDN) to the first broadband offerings (DSL/cable) and the high-speed connections we have today. I'm excited to see what this latest wave of AI innovation brings; it seems to have reignited many people's passion for computing. Much like the invention of the personal computer or the internet, it represents a major shift—and I'll be watching closely.
For more than a decade, I have served with my current employer, Life Flight Network, the largest not-for-profit air emergency medical services (EMS) agency in the country. It has been a privilege to support a mission-driven organization of dedicated professionals, and I take pride in contributing to the delivery of critical patient care through resilient infrastructure, dependable operations, and thoughtful leadership. I designed this site to serve as a web-based résumé and technical portfolio.
Infrastructure & IT Operations Leadership
People Leadership & Team Development
Active Directory, Entra ID & Intune Administration
Enterprise Routing, SD-WAN & Network Engineering
Azure IaaS, BCDR & Site Recovery
VMware and Hyper-V Virtualization
Windows Server & Enterprise Messaging
Mergers, Acquisitions & Infrastructure Integration
Datacenter, Storage & Connectivity Modernization
Endpoint Management & RMM Platform Strategy
Mission-Critical Healthcare IT (Air EMS)
Career Timeline
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Now Viewing 2006
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Jun 18, 2006
Microsoft Certified Systems Administrator: Windows Server 2003
Credential number: 7032F1-239FB1
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Dec 5, 2006
Microsoft Certified Systems Engineer: Windows Server 2003
Credential number: FA471D-7C9BD1
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2007
Relocation to Portland and Begin Consulting
Special Agent, Best Buy for Business, Tualatin, OR
2007-2008
Launched early consulting work deploying Small Business Server environments.
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2008
Joined Portland Managed Services Provider
Consultant, Resource One Inc, Hillsboro, OR
2008-2010
Transitioned into a high-volume MSP role supporting legal, healthcare, manufacturing, and retail clients across diverse infrastructure stacks.
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Mar 22, 2010
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Credential number: 994684-FP3553
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Mar 22, 2010
Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Credential number: CHAE0D-C15113
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Mar 22, 2010
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Credential number: ECAE38-GF3661
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Apr 5, 2010
Microsoft Certified Technology Specialist: Windows 7, Configuring
Credential number: 365469-Y45AAD
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May 27, 2010
Microsoft Certified IT Professional: Enterprise Administrator on Windows Server 2008
Credential number: 9CD4CE-1MD4D1
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Jul 15, 2010
Microsoft Certified Technology Specialist: System Center Virtual Machine Manager 2008, Configuration
Credential number: CEC2FD-A22C3F
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Nov 9, 2010
Microsoft Certified Technology Specialist: Windows Server Virtualization, Configuration
Credential number: 4EEK56-A78025
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Dec 7, 2010
Microsoft Certified Technology Specialist: Windows Server 2008 R2, Desktop Virtualization
Credential number: 42DAC5-C63CE9
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Dec 7, 2010
Microsoft Certified IT Professional: Virtualization Administrator on Windows Server 2008 R2
Credential number: C933DF-613561
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Apr 26, 2011
Microsoft Certified IT Professional: Server Administrator on Windows Server 2008
Credential number: AF6DC3-6127EF
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Apr 15, 2012
Microsoft Certified Solutions Associate: Windows Server 2008
Credential number: 86QFCA-CC5391
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Apr 26, 2012
Microsoft Certified Technology Specialist: Microsoft Exchange Server 2010, Configuration
Credential number: 483ABA-4C34ME
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Sep 26, 2012
Microsoft Certified IT Professional: Enterprise Messaging Administrator on Exchange 2010
Credential number: DBBP42-96053B
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2010
Promoted to Senior Consultant
Senior Consultant, Resource One Inc, Hillsboro, OR
2010-2014
Led advanced projects including Exchange migrations, Hyper-V/VMware designs, XenApp delivery, multi-site Active Directory, and high-availability UTM solutions.
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2013
Citrix Certification Milestone
Completed the Citrix 1Y0-A20 exam track and added formal Citrix credentials to my infrastructure and virtualization skillset.
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Apr 2014
Joined Not-for-Profit Air EMS Agency
Systems Engineer, Life Flight Network, Aurora, OR
2014-2022
Moved from consulting into an internal systems engineering role, focusing on platform reliability, operations maturity, and long-term infrastructure planning.
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Jun 20, 2014
MCSA: Windows Server 2012
Credential number: FH1425-F9B0DA
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Jun 20, 2014
Microsoft Certified Professional
Credential number: 9360YB-6E3C59
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2015
VMware vSphere 6 Foundation Certification
Completed the VMware vSphere 6 Foundation track to strengthen virtualization and platform administration capabilities.
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Nov 30, 2015
Microsoft Specialist: Windows 7, Configuring
Credential number: 612463-D2K012
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Oct 2016
Cisco CCENT Exam Results (Original CCNA Path)
Completed the original ICND1/CCENT exam milestone as the first step on the path to achieving CCNA for the first time.
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2016
Aqcuisition Experience - Scaling Through Growth
Systems Engineer, Life Flight Network, Aurora, OR
Enabled rapid growth from ~300 employees (2014) to nearly 700 (2016) and the rollout of five new locations, while sustaining high availability across core systems and support operations.
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Oct 2016
Datacenter Storage and Connectivity Overhaul
Systems Engineer, Life Flight Network, Aurora, OR
Managed a datacenter modernization initiative, upgrading network connectivity from 1Gb to 10Gb via Cisco Nexus and transitioning from a NetApp HDD-based array to a Pure Storage all-flash platform with zero downtime.
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Jun 2017
Cisco CCNA Exam Results (First-Time Achievement)
Completed the original ICND2/CCNA exam milestone that finalized first-time Cisco Certified Network Associate achievement.
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Oct 2017
Enterprise Routing Modernization
Systems Engineer, Life Flight Network, Aurora, OR
Following initial CCNA achievement, led the transition of my employer's production network from a fully static-routed architecture to dynamic routing with OSPF. Delivered improved routing flexibility, higher resiliency, and stronger path redundancy across the environment.
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2017
VMware VCP6.5 Exam Results
Advanced VMware certification progress with VCP 6.5 exam completion to support deeper enterprise virtualization architecture and operations.
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Feb 15, 2019
MCSA: Windows Server 2016
Credential number: AA728F-3VB457
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Nov 2019
Cisco Certified Network Associate (CCNA Renewal)
Renewed CCNA certification, validating continued capabilities in network fundamentals, switching, routing, and operational troubleshooting.
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Mar 2022
Enterprise RDS Deployment
IS Supervisor, Life Flight Network, Aurora, OR
Redesigned client application delivery across the organization by implementing an enterprise-grade Remote Desktop Services (RDS) platform. Delivered a load-balanced architecture with high-availability connection brokers backed by Azure SQL, and scaled session host capacity using FSLogix for user profile containers.
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Jan 2022
Promoted to Infrastructure Support Supervisor
IS Supervisor, Life Flight Network, Aurora, OR
2022-2023
Expanded scope from implementation into leadership, team enablement, roadmap alignment, and operational consistency across infrastructure services.
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Mar 2022
People Management Experience (2 Direct Reports)
IS Supervisor, Life Flight Network, Aurora, OR
Initiated formal people-management responsibilities with two direct reports, including delegation, performance oversight, time entry approvals, and coaching.
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Apr 2023
Cisco Certified Network Associate (CCNA Renewal)
Renewed CCNA certification to maintain validated expertise across networking fundamentals, switching, routing, and troubleshooting.
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Apr 2023
Evaluate and Deploy Bigleaf SD-WAN Solution
IS Manager, Life Flight Network, Aurora, OR
Leverage the Bigleaf SD-WAN solution to simplify WAN IP space and enterprise VPN tunnel configuration. This also brought along end-to-end MPLS like QoS benefits and optimized paths to cloud services.
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Jan 2023
Promoted to Infrastructure Support Manager
IS Manager, Life Flight Network, Aurora, OR
2023-Present
Expanded scope from implementation into leadership, team enablement, roadmap alignment, and operational consistency across infrastructure services.
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Jun 2023
People Management Experience (4 Direct Reports)
IS Manager, Life Flight Network, Aurora, OR
Progressively increased leadership scope to four direct reports, overseeing an IS team of two System Administrators, one Systems Engineer, and one Network Engineer.
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Feb 2024
Communications Center Move
IS Manager, Life Flight Network, Aurora, OR
Directed the facility migration of our Air EMS agency Communications Center to address capacity limitations. Owned end-to-end architecture (telecom, network, and servers), hardware acquisition, and project execution, delivering a zero-downtime cutover.
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Apr 2024
Azure Virtual Datacenter Deployment
IS Manager, Life Flight Network, Aurora, OR
Established an Azure cloud datacenter footprint across the West US and South Central US regions. Deployed FortiGate perimeter firewall appliances and implemented OSPF/BGP route redistribution with IPsec tunnel interfaces to seamlessly integrate with existing on-premises resources.
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May 2024
Perimeter Security Design and Migration
IS Manager, Life Flight Network, Aurora, OR
Led evaluation and standardization of the FortiGate perimeter firewall platform. Established centralized management via FortiManager and developed an automated deployment and operations strategy. Procured the initial 30% of replacement devices and directed coordinated rollout activities.
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Jun 2024
BC:DR Migrate from Zerto to Azure Site Recovery
IS Manager, Life Flight Network, Aurora, OR
With costs rising after the VMware aqcuisition, I led the effort to migrate from 11:11 and Zerto as a Business Continuity and Disaster Revoery platform. Azure Site Recovery was selected, critical workloads Replicated, and failover readiness finalized. Reducing costs and and lowering over all Recovery Time Objective (RTO).
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Sep 2024
Onboard Replacement RMM Platform
IS Manager, Life Flight Network, Aurora, OR
Evaluated, procured, and deployed a replacement Remote Monitoring and Management (RMM) platform for endpoint devices. Selected a cloud-based solution to advance the organization's Zero Trust initiative and eliminate helpdesk reliance on legacy enterprise network routing.
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Nov 30, 2024
Microsoft Applied Skills: Administer Active Directory Domain Services
Earned from Microsoft as a validated applied-skills accomplishment focused on administering Active Directory Domain Services in enterprise environments.
Credential number: 42B17213F35CB24A
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Dec 2024
People Management Experience (5 Direct Reports)
IS Manager, Life Flight Network, Aurora, OR
Progressively increased leadership scope to five direct reports by adding an additional Network Engineer. Oversaw an IS team of two System Administrators, one Systems Engineer, and two Network Engineers.
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May 2025
Entra ID and Intune Initiative
IS Manager, Life Flight Network, Aurora, OR
Led the initiative to discontinue workstation on-prem Active Driectory join and replace with Entra ID join & Intune Management. Removing another barrier to Zero Trust as converted workstations no longer require direct connectivity to traditional domain controllers and enterprise internal network routing.
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Jul 2025
SharePoint Online & OneDrive Initiative
IS Manager, Life Flight Network, Aurora, OR
Led the initiative to modernize company department share and profile folder storage from on-premises solutions to SharePoint Online and OneDrive.
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Nov 2025
Cisco Certified Network Associate (CCNA Renewal)
Renewed Cisco Certified Network Associate credential, reinforcing core networking, routing, switching, and operational troubleshooting expertise.
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Dec 2025
People Management Experience (7 Direct Reports)
IS Manager, Life Flight Network, Aurora, OR
Progressively increased leadership scope to seven direct reports by adding a DevOps Network Engineer and a Field Network Implementation Specialist. Oversaw an IS team of two System Administrators, one Systems Engineer, two Network Engineers, one DevOps Network Engineer, and one Field Network Implementation Specialist.
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Feb 2026
AAS, Computer & Network Administration
Institution: Clackamas Community College
Status: In Progress
Progress: 28/93 credits (as of Feb 2026)